According to Ted Pappageorge, secretary-treasurer of the Culinary Workers Union Local 226 in Las Vegas, an affiliate of UNITE HERE, “there are a lot of benefits for companies to sit down and talk to their workers.” Key among them is attracting and keeping talented workers. In an industry with high turnover rate, employee retention can make a huge difference in a business’ bottom line. According to the Center for Hospitality Research at Cornell, losing a front-line employee can cost on average $5,864.
